We ship Standard Ground Orders via FedEx, UPS, or USPS whichever offers you the best value, depending on the size and weight of your order. Shipping can vary based on a number of factors such as total weight, dimensions & destination. You can find final shipping costs on the cart and checkout pages by using our shipping calculator. It will show you estimated costs for ground, 2nd day air and next day air shipping options. For bulk purchases, contact us directly.
At CargoXcel, we stand behind our products with a 30 day Return Policy. If you decide to return an item within the first 30 days in "Like New" condition, you will be eligible for a full refund. You will pay for Return shipping and Original shipping charges will not be refunded.
If you receive an incorrect item that was due to a mistake made by CargoXcel please send a picture to firstname.lastname@example.org along with your Invoice number, Name, the best phone number to reach you and a brief description of what is incorrect. We will contact you immediately to rectify the situation.
If you receive a damaged item, please do not open the item. Take a picture and send to email@example.com along with your Invoice number, Name, and the best phone number to reach you and we will call to have the item exchanged. In some instances, if the item has been opened and damage is then noticed, please take a picture and send to the email address above and we will contact you.